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12 August 2014

The Brave New World of Instant Messaging

Yvette Jackson, Andrew Eisen, Thomson Reuters, Markit

Most global financial institutions rely on instant messaging systems that are incompatible with other firms’ systems – and they are saddled with the increased costs, inefficiencies, and lack of transparency that result from using these closed systems. But many of the communication difficulties within the financial services industry can be ... rest of story...

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